RESIDENTIAL FAQS

What is curbside service?

Curbside service requires that your container be placed within 5′ of the curb on your scheduled pickup day.

Will my trash or recycling be serviced on holidays?

Nauset Disposal is only closed 3 holidays per year: Thanksgiving Day, Christmas Day and New Years Day. 

We are open and operating as usual on all other holidays.

If your residential service will be affected by a holiday, you can expect to be notified by email, phone and text message. We also post updates to our website and social media. Follow us on Facebook for up to date information.

Will my driver come at the same time each week?

No, our routes constantly change, so you cannot count on your driver to be there at the same time each week. We ask that you have your container accessible for pickup by 5AM on your scheduled service day to ensure you don’t miss your pickup. If you’re not up with the birds like our drivers are, we recommend putting your container out the night before.

What do I do if I want to stop service temporarily?  

If you will be gone for two months or longer, give the office a call at 508-255-1419 and we can place your account on hold and stop the billing for this period.  When you return, call the office and we will restart your service. 

This is not available for periods of less than two months.

What if I have extra trash?

We can take extra trash for $15/bag on your regular trash day.

How often will I receive my bills?

Year round residential customers, we bill in advance every 3 months. That means you only have to worry about paying 4 times per year instead of each month!

Seasonal customers are billed monthly for service the previous month.

Commercial and Temporary services (like dumpsters and portable toilets) are billed monthly for service the previous month as well.